HRD Colleague Services Assistant

Location

Newcastle upon Tyne | United Kingdom

Job description

Colleague Services Assistant

Newcastle upon Tyne – Hybrid working

Permanent, Full time (37.5 hpw)

Salary £21,314, increasing to £23,464 after the 1st of April

Plus, great benefits including health cash plan!

Home, a place where you belong!

We have a brilliant opportunity for you to join our awesome Colleague Services team as Human Resources and Development (HRD) Colleague Services Assistant.

Our colleague services team are the first point of call for all HRD activity, from Recruitment to Onboarding and development you'll support colleagues and managers with legal processes and compliance activity.

Typical day as a HRD Colleague Services Assistant

• Completing employment checks for new starters including DBS checks, reference requests and visa checking


• Handling contractual changes


• Managing departmental email inboxes


• Answer incoming calls to our main HRD phone line


• General administration duties


• We administer and support colleagues, managers and candidates through many processes to ensure a smooth process from start to finish.

You are

• Passionate, able to provide a great customer service


• You thrive in a fast-paced environment, dealing with high volumes of tasks most of which that are deadline driven


• Calm under pressure and able to deal with volumes of work in a cool calm and collected way


• Able to handle a lot of data with an eye for detail and being able to maintain accuracy


• Able to create, organise and analyse data to make informed decisions and take appropriate actions.


• Confident using Microsoft Office and other technical tools

About our team

You’ll work alongside our fabulous team who are super passionate about providing a brilliant service, ensuring compliance and maintaining accuracy.

Our manager Tracey has been with Home Group for 13 years, so is perfectly placed to support you as you join our team. In her spare time, she is very family and friends focused, spending most of her time with her two children. There are 19 of us in the wider team too so there are loads of us to make you feel welcome and part of the team.

Job Details

• Full time 37.5 hours a week Monday to Friday


• Flexible hybrid working, attending our Head Office in Newcastle 2 days a week. The rest of the time you’re able to work from home, meeting for face to face meetings as a wider function once every quarter or so.


• You will have a fantastic induction with ongoing learning support.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days annual leave (includes bank holidays and a “me day” to use whenever you want!) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.


• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.


• We’re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for “Wellbeing”.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! This might include a CIPD qualification if you are ready to start a career in HRD.


• Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website.

Find out more

Click APPLY NOW to see our HRD Colleague Services Assistant Job Description or to find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process at [email protected]

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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