Business Services Support Coordinator

Location

Colnbrook, Berkshire | United Kingdom

Job description

Move the world with us! 

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!  

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder! 

The Business Service Support Coordinator is r esponsible for providing diverse facilities management and central administrative services to support the business, its employees, and visitors .  This role involves collaborating with Business Service Director, stakeholders and service providers to facilitate effective working relationships, enhance service quality, and ensure compliance with best practices as required.  

Facilities

• Academy Cleaning – point of contact for cleaner.
• Order and maintain car park passes.
• Maintain record of employees personal vehicles (saved on the Q drive).
• Net 2 Access – Door Security system – issue and control door entry passes.
• Maintain and order visitor passes and Visitor book in Reception.
• Maintain company telephone extension and mobile phone list.
• Pitney Bowes – maintain franking machine account.
• Royal Mail account.
• Calber Hygiene account.
• Seton account – spray paint and signage.
• Maintain Edenred account for water coolers. Ensure they are sanitised twice per year.
• Renew station TV licence.
• Responsibility for central ordering consumables; tea, coffee, toilet rolls, liquid soaps, hand gels etc.
• Manage ‘Milk & More’ weekly orders.

Business Services

• Manage stationery supplies including photocopier paper
• Maintain Amazon account
• Manage twice weekly fruit basket deliveries
• Manage cereal bar orders
• Order and issue uniforms

AEO

• Send out AEO AIT Operational Procedure Guide to new joiners.
• Maintain a record of AEO renewals and send out renewal as necessary.

Security Screening

• Maintain DBS tracker for all teammates with new joiners/leavers.
• Send reminders teammates to request a new DBS check (every 3 years), when due.

Training

• Maintain list of First Aiders – through St Johns Ambulance.
• Maintain Aviation Security training tracker for all teammates.
  • Send reminder to the Security Manager when trainings are due for renewal (every 2years).
  • Order staff photo security ID pass once training certificate received.
  • Maintain door entry passes, providing appropriate access.
• Maintain i2Comply online training tracker for all teammates (On-line manual handing course & Display Screen Users – every 2 years)
  • Purchase licenses as required.
  • Set up initial profile for new hires and login details for new hire to carryout training
  • Set up renewals

Cars / Company Cars

• Company vehicles:
  • Maintain record of company vehicles. Hard copy files plus soft copy on the Q drive.
  • Tax company vehicles
  • Pay Penalty Charge notices as necessary (advise payroll for deduction from employee wages where necessary)
  • Pay congestion, ULEZ and Dart charge payments as and when needed
• Manage vehicle breakdown cover for company vehicles, as required.
• Maintain records of driving licences, note endorsements and driver details for under 25 year olds.
• Manage annual driving license audit; send details to AON and send driver details to Jenny Petschke, Risk Manager AIT Chicago.

FUEL CARD

• All Star Fuel account

ADBLU

• Adblu account - QUS

AIT Gearstore Europe

• Ordering items for new joiner Welcome Pack
• Ordering Business Cards

• Educated to a good standard of GCSEs with Maths & English level 5/C preferred

Other Skills We Hope to See:

• A good standard of general computer skills – knowledge in Microsoft Office; Word, Outlook, PowerPoint, Excel is required.
• Attention to detail. 
• Utilises established procedures but decides action within task
• Must be able to perform in a fast pace / high volume work environment.
• Exercises judgment within defined procedures and practices
• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus 
• Experience in a similar role is preferred. 

In addition to a competitive salary and benefits, we offer great programs for our employees , f or example, 5 volunteer hours a year to give back to the community in a charitable event.   

AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable , user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options , t hese include customs brokerage, warehouse management and all- round worry-free services.  

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