Office Apprentice Xtra Express

Location

Northampton, Northamptonshire | United Kingdom

Job description

What you will do in your working day

• Responsible for ensuring that we offer a first class service and experience to all our customer
• Supporting and working between the Operations and Customer services teams
• Responsible for depot administration, including but not limited to filling and record recording
• Consider proposals, innovate and implement methods of improvement to optimise the operation.
• Work to tight deadlines
• Log and accurately record all fuel receipts onto the inhosue system, Ensuring all detials are correct
• Assist in providing a prompt and effective reception/telephone answering/message service for Action Express, dealing courteously and efficiently with customers and other employees, as required
• Assist in providing an effective customer collection service for customers who choose to collect parcels from the depot reception
• To operate all ICT matter - MS Outlook, Windows Packages, Word, excel, APC, APC Hypership, Pallet Web, Vigo

The training you will be getting

• Apprentices will achieve a Level 3 qualification in Business Adminstration, along with Functional Skills in English and maths, if required.
• They will be doing their apprenticeship training either at their workplace or the training provider which is located in Moulton Park, Northampton.
• The exact training will be dicussed with the employer when/how will it take place.

What to expect at the end of your apprenticeship

• Work your way up the company or continue your apprenticeship into Level 5.

Job tags

Salary

£14.75k per annum