Mechanical Aftersales Advisor

Location

Ely, Cambridgeshire | United Kingdom

Job description

An exciting opportunity has become available for a Mechanical Aftersales Advisor to join a forward thinking and leading automotive company. As Mechanical Aftersales Advisor you will be providing aftercare support to customers to help solve technical problems and provide advise and support. You will have come from an automotive mechanical background and will have a good level of administration skills. As Mechanical Aftersales Advisor you will also provide a high level of customer service via phone and email.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.

Job Duties:

• Joining a team of 4 Mechanical Aftersales Advisors to help provide support to customers nationally and internationally
• Using your mechanical knowledge, provide customers with technical advice and support on products
• Help provide solutions to customers and arrange for a pickup if the product needs repairing or is faulty
• Providing answers to customers once the mechanical team have found the issue with the product and advising the next steps
• Creating warranty reports and managing the full process
• Amending and creating invoices to send to customers
• Answering the phone and managing a busy inbox

What we are looking for:

• Previous experience of working within the automotive industry
• Mechanical knowledge and experience
• Excellent communication, verbal and written
• Administrative skills
• IT skills using MS office packages
• Team orientated

So, are you ready for your next job? Hit on the apply button today for Mechanical Aftersales Advisor

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Job tags

Salary

£26k - £28k per annum