Hampshire Court Hotel & Spa
Location
Basingstoke, Hampshire | United Kingdom
Job description
Restaurant & Bar ManagerHampshire Court Hotel & Spa Centre Drive, Great Binfields Road, Basingstoke, Hampshire, RG24 8FY
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Are you passionate about food and providing an outstanding customer experience?
Do you thrive in a fast-paced role where 2 days are never the same?
As Restaurant & Bar Manager, you will be responsible for overseeing and managing the daily operations of the hotel's bar and restaurant, ensuring the highest level of customer satisfaction, profitability, and compliance with all relevant regulations and standards. This role involves leadership, strategic planning, team management, and guest service in a dynamic and fast-paced branded hospitality environment.
What will I do?
- Preparation of the Restaurant & Bar areas for service, following company standards, brand and procedures
- Be knowledgeable about food & drink content to be able to advise guests when they are placing orders
- Provide a friendly, courteous and discreet service
- Supervision of food, wine & beverages
- Ensure staffing levels to accommodate requirements
- Deal with any issues and complaints which may arise
- Monitor & manage restaurant & bar inventory, ordering
- Maximise revenue whereever possible and ensure team are upselling at every opportunity
- Work closely with the kitchen team to ensure menus meet quality and company presentation standards
- Ensure hygiene & cleanliness standards are maintained at all times
- Support other F&B areas as and when required, including Conference & Events
Is this the role for me?
- Previous experience in an F&B management role
- You'll be an operational, hands on manager and lead by example
- Relevant qualifications in either food service management, hospitality management
- Up to date knowledge of F&B trends and best practice
- Good knowledge of wines & spirits
- Standards driven and know what 'good looks like'
- Passionate about good quality food and providing an outstanding guest experience
Why The QHotels Collection?
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training & professional qualifications, including course fees!
- Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
- Internal talent exchange network
- Access to an Employee Assistance Programme, 24/7, 365 days a year
At The QHotels Collection, we are proud to be a Disability Confident employer. Our culture centres around diversity, inclusion, and equal opportunities for all. If you would like to discuss your application further in relation to the Disability Confident, please do reach out via email to [email protected].
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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