Billing Assistant

Location

West Malling, Kent | United Kingdom

Job description

Billing Assistant

£23,320pa

Hybrid/Kings Hill, Kent

Do you have proactive communication and collaboration skills? Do you consider yourself to be an analytical thinker and effective problem solver?

LASER Energy are looking for a self-motivated individual with a customer focused mindset to join their team. The Billing Assistant will be accountable for the billing service delivery for Fully Managed Customers, ensuring they receive accurate and timely billing by processing supplier billing files and resolving supplier billing errors in a transparent and effective manner.

In return we will offer you -

• 25 days holiday, plus bank holidays
• Never work a birthday again! You receive an extra day off for it to enjoy however you wish!
• Generous discount scheme, including gym and retail
• Life assurance cover
• Health cash plan initiative
• A culture of progression and development
• Plus many more perks

Key duties -

• Monitor Supplier billing files to ensure all billing is received on time and in full, perform initial validation and processing of correct invoices
• Work closely with suppliers and across the teams where required to ensure KPIs are met and exceeded
• You will be responsible for understanding the billing position for your customers whilst using the performance metrics reporting to improve the billing position for your customers
• Embrace and demonstrate proactive problem solving skills to successfully manage queries for failed invoices and unbilled accounts seeing processes through to successful resolution
• Raise and log queries for all invoices failed validation with a supplier billing query and resolve following query best practice and within the query Service Level Agreement (SLA) timescales

What we need from you -

• Proven experience of dealing with suppliers and internal stakeholders, developing strong working relationships
• Experience of processing and validating invoices
• A detailed understanding of the Energy Industry is desirable but not essential
• Experience in meeting and exceeding KPIs
• Financial awareness of the wider impacts that billing processes can have on LASER and the Customer

About LASER Energy

LASER Energy’s mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

Our recently refurbished HQ – based in Kings Hill - is now an inviting co-working space where teams and colleagues from the wider business can come and enjoy an inclusive, vibrant space to work and socialise alike. Our work-from-home policy allows you to adopt a working pattern that best suits you, ensuring you the perfect work-life balance.

About Commercial Services Group

Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement and support services globally, with revenues of c£600M, 1,800 staff across 25 trading brands, providing services ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.

Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.

Job tags

Salary