Healthcare Consultant (Insurance)
Location
Bristol | United Kingdom
Job description
About Us:
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview:
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.
Responsibilities:
Your role at a glance In this role, you'll maintain and develop a portfolio of new and existing corporate clients by providing high-quality advice, to an agreed budget, with a specific focus on client retention.
You'll identify and expand lines of cover and service delivery from on-going clients via cross-selling while providing a professional high quality service to all clients, colleagues, and other third parties.
How you'll make an impact
- Responsible for client account ownership - anticipates and responds to the ongoing and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding service.
- Deal with the servicing of all allocated clients including renewals, mid-term amendments and claims and also attend meetings with clients as and when appropriate and/or required
- Process applications and schemes in accordance with published procedures, and take shared responsibility for ensuring that suitability report, fact find and anti-money laundering procedures are properly followed
- Demonstrates extensive and up-to-date technical healthcare knowledge at all times, advising clients as required within the designated Permitted Areas of Activity as confirmed by line management/Compliance
- Maintains and develops strong relationships with both new and existing corporate clients, and is relied upon as their trusted adviser
- Develop effective internal and external relationships to assist in providing an efficient professional service to clients in line with service agreements and manage their expectations on work being undertaken
- Achieve and exceed revenue targets, through retention of existing clients and new business generation to existing clients via cross-selling.
- Preparation of detailed client reports, PowerPoint presentations, spreadsheets, etc
- Ensure all work carried out and all communications with clients are in accordance with our compliance procedures and anti-money laundering procedures are followed
Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.
Qualifications:
About you Desirable: - CII PMI qualifications- Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM)
- Technical knowledge and understanding
- Good level of technical healthcare knowledge (ie products, policies, insurance market and related issues) through appropriate industry exams and CPD
Required: - Developing core consulting skills around communication, questioning, listening, report writing and presenting
- Proficiency in using Microsoft suite
- Awareness of the regulatory requirements in respect of 'advised' and 'non-advised' sales.
- Strong verbal and written communication skills at all levels, both internally and externally
- Excellent organisation skills, with the ability to work to tight deadlines and manage multiple tasks
- High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
Compensation and benefits: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide
range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may
improve:
- Minimum of 27 days holiday, plus bank holidays, and the option to 'buy' 10 more days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we'll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big
purchase
- Emergency back-up family care
We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our
organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to
support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better
serve our clients and communities. We see inclusion as a conscious commitment and diversity as a
vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Additional Information:
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.
Should you require any reasonable adjustments with your application, please get in touch with. If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
If this sounds like somewhere you'd like to join, we'd love to hear from you!
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