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Location

West Bridgford, Nottinghamshire | United Kingdom

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Job description

Temporary ICT Deployment Support Specialist - ICT Services

Reference no:Nottinghamshire TCL 0008 43A7 / 1

Pay Rate:£15.63 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 2 months

City: WEST BRIDGFORD

Currently predominately working from home and coming into the office at West Bridgford when required to meet any training and business objectives. 2 Days in office per month approximately.

An ICT Deployment Support Specialist to work within the ICT Services Department. You will join a small team of three other Deployment Specialists and will report to the Customer Engagement Manager. Specification, planning, development and delivery of end user support to maximise the benefits derived from ICT-enabled business projects and the further exploitation of existing ICT tools and technologies.

Key Responsibilities

• Work with ICT Service Support Engagement and stakeholders to analyse and define the user communication, education, and training and support requirements required to maximise the benefits from ICT-enabled business projects.
• Work with ICT Service Support Engagement and stakeholders to analyse and define the user education, training and support requirement required to drive further benefits from the use of existing tools and technologies.
• Plan, develop and deliver the user education, support and training in line with programme, project and business timescales. This may include computer-based training, classroom-based training, presentations, floor walking and 1-1 support.
• Support the analysis and identification of the ICT skills needs across the workforce.
• Develop and provide specialist applications support for major customer ICT systems, prioritising and actioning requests for assistance.
• Provide specialist application support guidance to the Service Desk Teams to refresh their knowledge and ability to support customers.
• Maintain up to date application support skills for all relevant systems
• Contribute to the knowledge base for supporting major customer ICT systems.
• Contribute to the maintenance of an appropriately skilled team to meet the needs of the business plan.
• Membership of any working groups, forums or committees within the post holder’s area of work.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

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Job tags

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Salary