Location
Cheltenham, Gloucestershire | United Kingdom
Job description
Introduction:A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care and health community teams.
The main purpose of the post is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. You will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. As a Care Planner, you will also provide support to the care team, enabling them to understand each service user’s care needs.
What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.
- 20 days AL 8 bank holidays birthday off
- Pension
- Bonus Potential
- Blue light card and Lifestyle discount card
- Lease car scheme available
- Employee assistance program
- Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
What we're looking for:
- 1 year experience in a similar role
- Care certificate
- NVQ3 preferred
- Driving licence
Main Duties and Responsibilities:
- To work alongside and assist the Branch Manager and Office Team
- To have a full understanding of the CQC requirements for Domiciliary Care Services and ensure that the organisation exceeds these expectations
- To take responsibility for the organisation and maintenance of Care Plan files in their area. To highlight to team members when our standards have not been reached.
- Work in a flexible manner that meets the needs of the service
- Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the department Manager
- To ensure that every service user has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs
- You will ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
- Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act
- Report and record any safeguarding concerns to the Branch Manager.
- Communicate regularly and when required with customer and their family; informing next of kin when an incident has occurred if appropriate
- Contribute towards communicating changes to rotas and client requirements within the community
- Ensure that carers adhere to company policies and procedures
- Identify any further training needs of carers information observed or service users’ feedback
- Ensure that the department operates at an excellent rating with the Care Quality Commission and that all organisational objectives are fully met by their team
- Perform “On-Call” duties: (on a rota basis as necessary) dealing with carers’ sickness and cancellation of calls by arranging cover; custodian of keys and codes; associated paperwork; keeping head office informed regarding communicating outcomes. To ensure that the On-Call rota is covered as a priority.
- Ensure the branch Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
Job tags
Salary
