Michael Page
Location
Warrington, Cheshire | United Kingdom
Job description
* Responsible for the management and deployment of the Enterprise Applications strategy, lifecycle, upgrades and configuration changes in line with good industry practice and governance processes.
* Responsible for Hybrid, on Premise and Cloud Applications and Service with business and Supplier Support.
* Responsible for the line management of the Application Support Analyst team.
* Accountable for building and configuring applications as required or validating other's work.
* Responsible for troubleshooting and remediating problems within applications estate.
* Accountable for escalations from Application Support Analysts or Service Delivery Manager and engaging with senior IT stakeholders as appropriate for resolutions
* Responsible for prioritising workloads and resource management for the Application Support Analysts.
* Supporting other IT teams with developing new application designs, service transition and training.
* Responsible for Operational reporting around SLAs, Task Closure, Application status.
Job tags
Salary
£47.51k per annum
