Learning Leader - Transport

Location

Dagenham, Greater London | United Kingdom

Job description

Learning Leader -Dagenham Transport team £38,872pa

We are looking for a individual with a passion for learning and helping others to succeed, to be our Learning Leader at our Dagenham DC

You must have a valid C+E or C! driving licence with a full driver CPC and experience within a driver training/learning and development role

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Core Purpose of the role

To provide training and support ongoing learning for our customer delivery crews and administrative teams within the cross dock centre at Dagenham.

Key Activities and resposibilities

• Deliver initial induction and training to all new colleagues, including driver assessments where required.
• Monitor required training completion for all team members and put in place actions to ensure compliance across the site.
• Complete delivery crew evaluations, specifically relating to customer feedback, performance expectations to support the management team in delivering a high quality service.
• Deliver 1:1 and group sessions on new and existing initiatives, ensure regular and scheduled refresher training is undertaken as required.
• Attend agreed meetings and activities to report / brief on training activity.
• Attend train-the-trainer sessions to keep up to date on Bensons For Beds service delivery requirements and new products.
• Provide ‘on road’ coaching and guidance with crews in ‘live’ deliveries, supplemented with debrief and follow-up sessions.
• Provide all statutory training for GDPR, H&S, road transport legislation including tachographs, vehicle checks and other mandatory driver requirements
• Act as an ambassador for the company and provide a high level of leadership for our delivery crews, taking pride in demonstrating all company values at all times.

Knowledge and Skills

• Ability to monitor and research changes in legislation and update training documentation as required.
• Self-starter and able to organise own work based on business/operational requirements
• Abitlity to communicate with colleagues at all levels
• Computer literacy
• Health and Safety
• Positively contributes to a team
• Hard working and willing to go the extra mile
• Great customer service ethic
• Self motivated and disciplined

Qualifications and Experience

• C+E or C1 driving licence with a full driver CPC essential
• Multiple years in a driver training/learning development role essential
  
• IOSH or NEBOSH Qualification desireable
  
• Transport Manager CPC Desireable
  
• Multiple years experience in a driver training/learning & development role
• Effective communication skills – engaging, confident and motivational
• Proven ability to deliver engaging and business focused briefings
• Passion for customer service, excellence and learning
• Planning and organisational skills
• Influencing and Interpersonal skills
• Effective coaching skills
• Resilient and has a positive attitude
• Ability to understand and translate our values
• Like challenges and trying new things

Job tags

Salary

£30k - £40k per annum