Income Protection Administrator
Location
Milton Keynes, Buckinghamshire | United Kingdom
Job description
Income Protection Administrator at Merkur Slots UK Limited | softgarden
Position: Income Protection Administrator
Hours Per Week: 37.5, 08:30-17:00 Mon to Fri
Pay Rate: £24,000-£28,000 per annum
We are looking for someone to join our team as an Income Protection Administrator, who is in the early stages of their career and is motivated, hardworking, and committed to their professional growth and career development.
We are passionate about supporting each member of our team in helping them to grow and feel valued and proud to be part of our exciting and diverse industry.
We're a dynamic and fast-paced team that's passionate about empowering our employees to develop their careers, and you'll have the opportunity to work within our professional accounting administration team.
Key responsibilities of the role:
- To manage the collection processes across all venues, ensuring accurate income data
capture and investigations into machine exceptions, including machine re-audits and spot
checks. - To provide ‘live’ support for venues during their cash collection process.
- To ensure the prompt escalation of exceptional machine losses immediately to the
Operations team/Internal Audit team for further investigation. - Produce weekly exceptions reports by area, and review exception returns for the monthly
period report. - Assist with the management of the user profile administration on the gaming machine
management system MARS and Orion. - System management – the accurate update of data for individual machines, venue
locations and management changes. - The accurate maintenance and production of venue float reports as and when required.
- To assist in reporting making sure venues are following guidelines and legal machine
requirements. - Liaise with Venues on a weekly basis, ensuring correct processes are being followed and
assist Venue/Area Managers where necessary. - Analysing data received from our gaming machines and escalate any anomalies or
potential fraud situations. - Ensure company is adhering to Gauselmann Group International Guidelines.
- Provide cover for other members of the team to ensure wider team success.
- Assist in any other projects as required.
What you will need:
- Experience in similar industry would be advantageous but not essential.
- Strong attention to detail.
- Self-directed with the ability to manage and prioritise daily tasks.
- Accurate, attentive to detail, with good organisational skills and the ability to follow
through on projects. - A team player with the ability to develop positive relationships and work effectively with
key stakeholders. - Ability to work with confidential information on a regular basis.
- Good communication skills, transparency, openness, and respect.
- Ability to solve problems utilising technology, strong skills working with MS Excel and
advanced IT skills. - Flexibility to work bank holidays as required.
Here’s what’s in it for you:
- Up to 25 days of holiday, plus bank holidays, related to service.
- Free on-site parking.
- Contributory Pension Scheme.
- Life Assurance.
- Employee Assistance Programme.
- Subsidised on-site cafeteria.
- Long-service rewards.
- Employee discount shopping schemes.
About Us:
Merkur Casino UK are part of the Gauselmann Group, a family owned German company which trades in over 40 European countries and is regarded as the foremost provider of gaming machines in the UK.
Merkur Casino UK does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. Merkur Casino UK is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Agencies: We are not accepting speculative CVs or profiles and kindly request that you refrain from contacting us.
INDHO
Apply Online #J-18808-Ljbffr
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