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Location

Crawley, West Sussex | United Kingdom

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Job description

Hotel Name

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The brand new ibis Styles London Gatwick Airport opens in Spring 2024 and we're seeking a hotel Reservations Manager to join the team. If you are a Reservations Manager or Supervisor looking to take the next step in your career, this could be the role for you. This is a full time position which comes with a salary of £30,000 p.a. and benefits .

As Reservations Manager you'll be providing great customer service to our guests, handling and confirming bookings, working with a small team and striving to maximise profit. Experience managing group bookings is invaluable, and familiarity with the unique aspects of being in an airport hotel would be useful. This is a role that requires someone who can be methodical, process driven and focussed with great attention to detail. You'll also be familiar with hotel PMS, ideally come from an Accor background and be able to motivate and lead those in your team.

This is a full-time position, working 40 hours a week and your typical shift pattern will include four full and one half-day midweek plus a Saturday morning. You'll spend your time between the office and front-of-house and as one of our more senior team members, you'll showcase professionalism and personality! In return, we're offering a competitive salary and benefits which include hotel discounts, a day off for your birthday and more.

The ideal candidate will have around two year's experience working in Reservations in a supervisory role. You'll have a friendly demeanour, be efficient and reliable and know how to inspire colleagues by setting a great example.

ibis Styles Gatwick Airport hotel will have over 180 bedrooms and will be welcoming international guests, business travellers, families and people heading off on holiday so we're expecting it to be a bustling and vibrant hotel.

If this sounds like a role that's right up your street, we'd love to hear from you. The hotel is expected to open in March 2024, with the team starting shortly beforehand.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Job tags

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Salary