Serco Plc
Location
Lincoln, Lincolnshire | United Kingdom
Job description
Job Advertisement:
Full Time, 37 hours, Permanent
Lincolnshire County Council
£21,500-£25,000 + Benefits
The UKE Citizen Services Local Government Partnerships contracts are transforming to improve standardised service delivery, maximise economies of scale and to reduce costs in line with a reduced demand for services.
Due to the success and fast growth of our service, we are looking for a Tech Bar Coordinator to expand the services provided by the Tech Bar.
As Tech Bar Coordinator you will be working within the High Profile Tech Bar based in Lincolnshire County Council, Newlands Lincoln. The specifics of the role will be attending to users who visit the Tech Bar for various reasons.
Some examples of these would be:
Provide a swap out device (laptop Tablet Phone)
Provide a new starter with devices and assist with login
Deploy peripheral item (keyboard, Mice, Connectors)
Point of assistance for walk up enquiries
Updating CMBD (asset inventory)
Keeping the area clean and tidy
Working in a team under the supervision of a Tech Bar lead.
Support on-going refresh projects
What you’ll need to do the role
You will need a strong customer service background along with a keen interest in I.T. You will need a good understanding of Microsoft 365 products (Word Excel Outlook), Good I.T hardware skills with and understanding of laptop/tablet ports.
This is an On-Site role of 37 Hours per week Monday – Friday. You will need to be able to travel to 5 days a week to our Lincoln site, be highly punctual and flexible.
What we offer:
Salary £21,500 - £25,000
Up to 6% contributory pension scheme
Serco discounts which include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
We offer flexible/agile working environments and the chance to buy annual leave as part of the Annual Leave Purchase Scheme
A company passionate about diversity and inclusion
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Job tags
Salary
£21.5k - £25k per annum
