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Location

Felixstowe, Suffolk | United Kingdom

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Job description

About the Role

Haven Health has an opportunity for an administration assistant to join our busy practice support team, on a part time basis, with the hours to be discussed at interview.

You will process incoming claims for medical information from private companies i.e. insurance companies, DVLA, or patient requests. You will communicate with patients clearly and concisely, manage both online access requests and subject access requests in a timely manner as well as managing/adding rotas onto the clinical system

The main responsibilities of the role include:

• Communicating with patients when payment is needed and when work is complete and any other patient communication that may be required.
• Managing requests regarding subject access rights (SARS) and patient online access requests, allocate the completion of medical reports and private medical examination to the appropriate GP in a fair manner.
• Scanning all incoming correspondents
• Filing and retrieving paperwork
• Clinical system rotas
• Any other clinical and non-clinical administrative duties the practice feel is relevant to the role.

About the Candidate

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. You will have the following skills/experience:

• Experience of working in an office.
• Excellent communicators able to work in a confidential and discreet manner;
• Able to "think on their feet" in a busy working environment;
• Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
• Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
• Ideally with previous experience of primary care and the use of SystmOne

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

The successful candidate will be employed by Suffolk Primary Care, an innovative partnership of like minded Suffolk GP surgeries, covering 130,000 patients. Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare. Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

 

Benefits of working for SPC include:

 

• NHS Pension Scheme
  • The NHS Pension Scheme is a defined benefits scheme
  • Life insurance
  • Family benefits including an adult dependents pension and children’s pension
  • Ill health benefits
  • 20% employer contribution
• Electric Car Salary Sacrifice Scheme
  • No deposit
  • No credit check
  • Fully comprehensive insurance
  • Servicing and tyres
  • Breakdown cover
  • Up to £2,000 contribution from SPC subject to conditions
• Proper Pay
  
  • Living Wage Foundation Accredited
• GP Remote Working
• Eye Care Vouchers
• Health Service Discounts
• Annual Leave - Minimum 33 days, including bank holidays,FTE, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts through our own online portal
• Technology and homewares salary sacrifice schemes with Curry's and John Lewis
• Cycle to work salary sacrifice scheme
• Gym salary sacrifice scheme

 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Job tags

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Salary

£23.46k per annum