Location
Darlington, County Durham | United Kingdom
Job description
Job Description
Lead Support Worker - ( 24131 )
Description
Lead Support Worker
Darlington
Permanent, Full time (37.5 hpw), some occasional weekend work may be required
Pay £11.51 per hour (£22,500 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Our customers live across Darlington in one of our dispersed supported properties or in their own homes. We currently have 9 properties, and we are continuously growing our service so that we have 15 properties. We deliver support to customers who live in their own homes as well and we are looking to continue to grow that part of the service. Each customer has their own bespoke support plan, and each package of support will be different to the next.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Following referral completing thorough assessments to understand if customers are suitable for the DD- STEP service.
- Working in a multi-agency approach to ensure our customers receive the support they need to successfully live in the community.
Fancy going home each day knowing that you have helped change our customers lives for the better. you’ll do that here, we're in the top 10 for Great Places to Work in the UK!
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
Our team
You’ll join Manager Kim and our ever growing DD- STEP team, we’re super passionate about what we do! We’re really proud of how this service has grown as we only started earlier in the year! We’re a supportive bunch.
Job details
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- You'll work Mon- Fri 9am- 5pm.
- Although you’ll work from home, the office or lone work, we do get together regularly for training and team meetings.
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
What’s in it for you?
- 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
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