Business Administration Apprentice JUNARI LTD

Location

Colchester, Essex | United Kingdom

Job description

What you will do in your working day

• Check Slack (instant messaging system) for unread messages and action/reply as necessary
• Monitor and manage emails, taking action and replying as necessary
• Create and manage ad-hoc invoices for one-off work based on the Finance dashboard
• Check and action CRM tasks, schedule or request further information as necessary
• Add or amend company and contact details in the CRM as requested
• Take minutes during meetings and write them up, get approval, and submit to relevant parties
• Schedule probation review and performance review meetings as per the guide
• Frequently communicate and support Operations Dept as required, including monitoring success packs and reporting to relevant colleagues and customer contacts
• Maintain knowledgebase by consistent formatting, ensuring overview and audience fields are filled, and adding links to relevant websites and other knowledgebase articles
• Conduct company housekeeping as per the guide, including shielding directors and other staff from potential sales calls
• Coordinate card renewals for tech-related subscriptions such as SSL certificates, domains, and hosting
• Support marketing, sales, and customer service by granting portal access to customers, sending surveys, and issuing invoices based on the Finance dashboard
• Manage Junari social media accounts and organise the knowledgebase

The training you will be getting

• The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard including Level 3 Diploma for the Business Administrator (General Administration)
• Monthly classes at Colchester Institute (Colchester Campus)

What to expect at the end of your apprenticeship

• If successful and you have proven to be an asset to the company after this apprenticeship you will be offered the role of full-time Business Administrator, taking on additional commercial responsibilities
• There may be other opportunities within Junari which we may consider you for if you have a desire for it such as a Junior Project Manager or Project Management Apprentice

Job tags

Salary

£10.3k - £20.32k per annum