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Location

Tunbridge Wells, Kent | United Kingdom

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Job description

Based at our client's office in Kent, reporting to the Commercial Manager, this role will be important in providing a first class service to their customer base. You also will be part of a small and helpful team.

1.To provide excellent customer service to new and existing customers

• This will involve dealing with queries raised from an existing client base as well as liaising with new clients.
• Providing quotations for products and optimising existing business.
• Carry out call backs to ensure client satisfaction.

2.To assist with general administrative duties as required

• Inputting orders onto the system
• Raising and placing orders onto SAGE
• Processing card payments
• Sending and receiving emails
• Sending out catalogues

3.To work as an effective member of a small team

• To liaise with warehouse regarding customer orders and stock availability
• Liaise with client partners and courier companies
• Providing support to the field sales team by following up on leads
• Keeping colleagues up to date

Hours of work:

Monday to Thursday - 0830 to 1700

Early finish every Friday - 0830 to 1430

• On-site car parking
• Attendance bonus
• Health Care Assistance
• Employee Assistance Programme
• 30 days annual leave to include bank holidays
• Additional day annual leave for your birthday

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Job tags

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Salary