SALES SUPPORT ADMINISTRATOR
Location
Tunbridge Wells, Kent | United Kingdom
Job description
Based at our client's office in Kent, reporting to the Commercial Manager, this role will be important in providing a first class service to their customer base. You also will be part of a small and helpful team.
1.To provide excellent customer service to new and existing customers
- This will involve dealing with queries raised from an existing client base as well as liaising with new clients.
- Providing quotations for products and optimising existing business.
- Carry out call backs to ensure client satisfaction.
2.To assist with general administrative duties as required
- Inputting orders onto the system
- Raising and placing orders onto SAGE
- Processing card payments
- Sending and receiving emails
- Sending out catalogues
3.To work as an effective member of a small team
- To liaise with warehouse regarding customer orders and stock availability
- Liaise with client partners and courier companies
- Providing support to the field sales team by following up on leads
- Keeping colleagues up to date
Hours of work:
Monday to Thursday - 0830 to 1700
Early finish every Friday - 0830 to 1430
- On-site car parking
- Attendance bonus
- Health Care Assistance
- Employee Assistance Programme
- 30 days annual leave to include bank holidays
- Additional day annual leave for your birthday
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Job tags
Salary