Payments Administrator

Location

Wellingborough, Northamptonshire | United Kingdom

Job description

BANKING ADMINISTRATOR

Payments, people, and precision are three P’s that our payments department are passionate about. As a team they collectively work with high volumes, actioning all payments and queries for our clients. Weatherbys are looking for a Payments Administrator to join our payments team in Wellingborough.

You will join us on a full time, permanent basis working 37.5 hours per week, Monday to Friday between the hours of 08:00 and 18:00. As a Payments Administrator you will join the Operations department, carrying out day to day administration banking tasks to a high standard of accuracy. The role requires a high level of customer service to both internal and external clients via multiple communications methods.

WHY JOIN US?

We are looking to offer a salary of between £23,400 and £26,000 per annum DOE. In addition, you will receive 25 days’ annual leave (plus bank holidays). You will have access to a variety of other benefits including free medical insurance, pension scheme, onsite subsidised restaurant, free onsite parking and a range of discounts and benefits through our Reward Gateway platform.

WHAT YOUR DAY WILL LOOK LIKE

• Undertake assigned operational banking administration tasks including but not limited to, loading payments, reconciliation, standing orders, domestic and international payments
• Working within FCA/ PRA Regulatory requirements, acting as the first line of defence for business operations
• Work closely with internal stakeholder building strong relationships with Private Bankers, operational risk, training, and other stakeholders
• Ensure that the day-to-day administration tasks for the payments team are adequately covered as required
• Ensure phone calls are answered within three rings and clients are satisfied with the action and outcome
• Deal with high volumes of data, actioning all payment types and resolving queries for our clients

WHAT WE ARE LOOKING FOR

• Previous administration experience is essential, ideally within a call centre, financial business, or other regulatory business
• Accuracy and attention to detail is paramount in this role, you will be working with large figures each day and these need to be accurate
• Excellent communication skills both written and verbal. You will have the ability to communicate across all levels of the business and to all clients
• To always act with integrity to ensure GDPR and processes are followed at all time
• Ability to prioritise workloads

WHO WE ARE

Weatherbys is one of the best regarded independent banking groups in the UK, winning Private Bank of the Year at the Spear’s UK Wealth Management awards in both 2021 and 2023. As you would expect from a business with ambitious growth plans, we are continually evolving and looking to the future, but always put our clients at the heart of everything we do. Don’t just take our word for it, find out more here:

JOIN THE FUTURE OF FAMILY BANKING.

Job tags

Salary

£23.4k - £26k per annum