Housekeeping Assistant

Location

Tottenham, Greater London | United Kingdom

Job description

Job Description

Job description

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

• A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
• A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
• Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
• A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
• An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.

Based at the Training Centre in Enfield, the TC Operations department is responsible for the successful running of The Training Centre and the Lodge Hotel.

The Club is seeking a Housekeeping Assistant to assist with the delivering of the highest standard of Housekeeping across the Training Centre and the Lodge by supporting the Operations team.

Giving the right first impression is key, and the Housekeeping Assistant will have a shared responsibility of making sure the best first impression is given to everyone.

Tasks and responsibilities will range from cleaning rooms and public areas at the Lodge, to performing the daily cleaning of the Training Centre buildings indoors and outside.

The Housekeeping Assistant will play a valued part in the smooth delivery of good customer service, with a high attention to detail, work integrity and efficiency. They will be expected to work closely with other departments.

The position will involve working irregular hours (e.g., evenings / Saturdays / Sundays / Bank Holidays). Therefore, a flexible candidate is sought.

All relevant Health and Safety training will apply in areas such as working with special equipment, COSHH, etc.

JOB PURPOSE:

To contribute to the housekeeping of The Lodge, the cleaning and appearance of indoor and outdoor areas of the wider Training Centre, and to support the TC Operations team with day-to-day cleaning and housekeeping tasks.

KEY RESPONSIBILITIES:

• Carry out regular cleaning and maintenance of the Training Centre and its various buildings.
• Carry out regular outdoor cleaning tasks, including road sweeping and jet washing (training will be provided).
• Assist with waste removal.
• Service rooms and public areas at The Lodge to the required high standard.
• Ensure room necessities and other items are accordingly stocked and available for guest use.
• Responsibly handle guest property as per set procedure.
• Assist with taking care of linen.
• Ensure the correct chemicals and cleaning methods are implemented.
• Report damage or items out of order to the Housekeeping Manager.
• Comply with H&S, hygiene and other relevant training and guidelines.
• Carry out regular deep cleaning of areas as per assigned schedule.
• Always maintain clean and tidy working areas.
• Complete additional tasks allocated by line management and the wider operations team.

PERSONAL ATTRIBUTES: 

• Thinks ahead, generates innovative ideas.
• Values & respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.
• Has good time management, efficiency, and the ability to work to a schedule.
• Be punctual and presentable, works with discretion.
• Demonstrates reliability, integrity and adopts a professional work manner.
• Takes pride in work carried out.
• Has a good level of fitness.

SKILLS AND EXPERIENCE: 

• Good level of spoken English (additional languages would be an advantage)
• Excellent communication skills
• Experience in Housekeeping / Cleaning
• Driving license

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

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