Customer Service Executive
The Best Connection Employment Group
Location
Birmingham | United Kingdom
Job description
**VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period.
Working in a nice clean building and within a great team environment, the general duties will involve dealing with inbound/outbound calls from existing clients. Full training is provided, however the role will involve using computer systems therefore must be IT Literate.
**IMMEDIATE POSITIONS AVAILABLE SO APPLY NOW!**
Key Responsibilities:
- Working with a large number of existing clients and logging orders.
- Providing a great customer experience to internal and external clients.
- Dealing with customer queries professionally and efficiently
- Working within a team environment and to agreed timescales.
Benefits:
- Free parking and close to public transport along with free tea and coffee
- 3 Day Induction and training programme
- Various day shifts and Saturday overtime available
- Pool table and Dart Board onsite
- Big TV screen to enjoy sporting events
- Team building exercises and social events
- Monthly Reward and Recognitions
- Immediate start, ongoing work and potential career progression
- Full Training provided including training buddy
- Relaxed dress code
- Clean working environment
Rate of Pay:
- £10.82 per hour / £16.23 per hour overtime
Hours of Work (various shifts available working 8 hours per day between 07:00 and 18:00 Monday to Friday)
- 0700 – 1530
- 0730 – 1600
- 0800 – 1630
- 0830 – 1700
- 0900 – 1730
- 0930 – 1800
Benefits of working for The Best Connection:
- 28 days paid annual leave
- Online payslips, Weekly pay and Pension contribution
- Optional accident insurance
Additional Benefits & Requirements
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Hourly rate as above (not age dependent)
- Induction Training
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
Job tags
Salary
£10.82 - £16.23 per hour