Starling Bank
Location
Cardiff | United Kingdom
Job description
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Our recruitment process:
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.
Following your application being reviewed, you can expect the below:
Stage 1 - Interview with the hiring team
About the role:
Our Resource Planning team are growing and we're looking for two new Intraday Analysts to join the team on a part time basis.
Our Intraday Analyst role works to ensure that appropriate staffing levels are available at any time to service customer demand within the agreed service levels across all channels, including moving staff between channels if required. This will include monitoring relevant channels, liaising with employees and real time monitoring of queues and workload.
We're open to candidates looking for either 20 or 25 hours per week. The role will work shifts between 7pm - 12am, Monday - Sunday. The role will work alternate weekends. Training for this role will take place in the office, in the daytime. You'll then move to the evening hours.
This role will close on Friday 22nd March, 12pm.
Key Accountabilities:
Requirements
Behaviours & Competencies:
Skills:
Benefits
About Us:
We’re on a mission to radically reshape banking – and that starts with our brilliant team. We know that our bank is only as good as the people who build it. From customer support and engineering to marketing and business development, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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