Infrastructure Engineer (SC)

Location

Liverpool | United Kingdom

Job description

Infrastructure Engineer (SC) (Inside IR35)

Contract Term: 3 Months

Contracting Authority: The Health & Safety Executive (HSE)

Location: Hybrid Working (Liverpool Office Twice a week)

At the Health and Safety Executive, we believe everyone has the right to come home safe and well from their job. Our mission is to prevent work-related death, injury, and ill health.

Our roots stretch back to 1833. The modern HSE is an independent regulator with a wide reach across many employment sectors. Using world leading science, we have helped protect millions of people from devasting injury and suffering through our diverse regulatory activities.

We concentrate effort on the most serious risks, targeting industries with the greatest hazards, and sectors with the worst risk management record. We hold people to account where we have to, and we are firm but fair when using our legal powers. We also provide support to businesses through free guidance and advice tailored to business needs. By giving them the confidence to manage risks sensibly, we boost productivity, support the economy, and contribute to a fairer society. We work hard to help maintain an effective regulatory framework, playing our part in providing proportionate and accountable legal requirements.

The world of work is always changing. We use science to understand these changes. And that understanding helps us all prepare for the workplaces of tomorrow...so Great Britain continues to be one of the safest and best places to work and do business.     

As an Infrastructure Engineer your main responsibilities will be: 

• Continuously monitor and operate HSE network and telephony technologies (on-premise, and SaaS), ensuring technologies remain available 24/7/365, performant to SLAs/OLAs, and delivering a good user and customer experience.
• Support the planning, budgeting, and accounting for the Infrastructure Operations (Network & Telephony) Team’s work.
• Deliver Incident Management, diagnosing the root causes of incidents, developing work arounds and fixes, to return infrastructure and users to an operational condition.
• Deliver Problem Management, diagnosing root causes of problems, prioritising maintenance activity and developing fixes.
• Routinely practice and test DR and ITSCM routines to maintain confidence in the resilience of hosted systems.
• Implement upgrades to technologies, keeping them at N or N-1 states, coordinating change activity, engaging with users and ensuring that upgrades are understood and appropriate.
• Document all technologies, including restoration priorities, power-down routines and installation sequencing. Maintain the accuracy of documentation to reflect changes.
• Maintain all hosted infrastructure records in a secure configuration management database with an accurate record of technology assets, by serial number, age and lifecycle refresh point.
• Maintain the highest standards of user and customer focus, ensuring that services are delivery to user/customer satisfaction and endeavour to routinely communicate with users/customers to promote, confidence that incidents and problems are being tackled.

You’ll have relevant experience in:

• Strong networking experience
• Strong telephony experience.
• Excellent oral and written communications
• Active Security Clearance (SC) is required for this position.
• Excellent knowledge of Microsoft Office

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with [email protected]

Disability confident

As a member of the disability confident scheme, HSE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

HSEguarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, wewill interview the best candidates from within that group.

If you qualify for the above, please notify us on [email protected].

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.

Job tags

Salary