Location
Northampton, Northamptonshire | United Kingdom
Job description
What's involved with this role:
Temporary MASH Officer - Locum
Reference no: NCT (HQ) TCL NCT16940
Pay Rate: £11.66 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
This opening assignment is for 3 months
City: NORTHAMPTON
The post holder will receive and handle all initial Children’s Safeguarding and Children's Social Care contacts and queries entering the Multi-Agency Safeguarding Hub (MASH) via telephone and written communication. They will prioritise the most vulnerable and at risk children and recommend appropriate advice and action, escalating to Decision Makers (Social Workers) for Triage as necessary, to ensure that all contacts are signposted to or handed over to appropriate staff and services for required action to Safeguard and protect children.
Key responsibilities:
Deal effectively with enquiries across all channels from members of the public, customers, services users, internal departments and professionals from other agencies (e.g. schools, health, and police). Obtaining comprehensive detail from referrers to gather the most relevant information about concerns for a child/children at the first point of contact.
Provide advice, guidance and prompt, high quality responses to all child enquiries, and signpost callers to the most appropriate services when support is required, in a consistent and highly professional manner to ensure individuals and agencies that contact the MASH are satisfied with the service provided.
Ensure appropriate contacts are swiftly and accurately progressed to relevant Decision makers for triage and named partner representatives for requests for information within the set MASH rag rating timescales
Provide feedback on progress and outcomes on cases/enquiries to partner agencies, professional organisations and the public as appropriate, verbally or in writing.
Progress appropriate contacts quickly and efficiently enabling a professional decision to be made by the Decision Maker within set timescales as set out in Working Together Guidance and ensuring contacts not accepted by Children’s Social Care are sent to appropriate support services.
Accurately gather, record and maintain highly sensitive and confidential data on designated databases, collating key information relating to Children's Social Care. To operate in accordance with data protection requirements, ensuring data is stored securely and accurately, to enable the production of statistical and management reports as required.
Seek advice and guidance from decision makers and Mash Team Managers in response to contacts and queries as required. Raising contacts that require immediate safeguarding action verbally so the Team Manager can ensure that the appropriate plans are undertaken.
NB: Please feel free to apply to us direct via
[email protected] by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
GCSE level or equivalent qualification
Knowledge:
Knowledge of, and ability to operate within professional, confidential and Ethical guidelines.
Understanding of the relevant legislation and guidance relating to Safeguarding children.
An understanding of the roles of different agencies and how they work together to Safeguard children
Demonstrate an understanding and commitment to maximising a child’s life chances.
Exeperience:
Experience of understanding vulnerability, risk and need for children, young people and families. Including an understanding of family dynamics.
Experience of working in teams or organisations relating to delivering services to children
Experience of working effectively under pressure and ability to produce good quality, accurate and proportionate written and verbal information.
Skills & Abilities:
Ability to work in a way that promotes the safety and well-being of children and young people/vulnerable adults.
Ability to use a structured approach to gather and record information as a contact relating to children and families in the context of possible safeguarding concerns.
Ability to collect and analyse complex information drawn from multiple sources, which may be conflicting or incomplete
ALD
1
Job Ref: NCT (HQ) TCL NCT16940
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Job tags
Salary
£11.66 per hour
