Sales Administrator

Location

Reading, Berkshire | United Kingdom

Job description

Sales Administrator

Reading

26k PA depending on experience

We are seeking a dynamic and detail-oriented individual to join a team as a Sales Administrator. As a key member of this sales support team, you will play a crucial role in ensuring the smooth processing of sales orders, providing excellent customer service via email, and efficiently managing the dispatch of orders through communication with couriers.

Key Responsibilities:

• Accurately process and manage incoming sales orders
• Ensure timely entry of orders into the system for prompt fulfilment
• Collaborate with the sales team to resolve any order discrepancies or issues
• Respond to customer inquiries and concerns via email in a professional and timely manner.
• Provide product information, order status updates, and assistance with general queries.
• Collaborate with other departments to resolve customer issues effectively.
• Prepare orders for dispatch, ensuring accurate picking and packing of products.
• Coordinate with the warehouse team to maintain optimal stock levels for efficient order fulfilment.
• Liaise with courier services to arrange timely and cost-effective shipments.
• Track and trace shipments, providing customers with accurate and up-to-date delivery information.

You:

• Proven experience in a sales administration or similar role
• Strong organisational skills with meticulous attention to detail
• Excellent communication skills, both written and verbal
• Ability to work collaboratively in a team-oriented environment
• Familiarity with order processing systems and email platforms
• Knowledge of courier services and shipping processes is advantageous

Join this team and contribute to the success of our growing company!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job tags

Salary

£26k per annum