Customer Support Administrator
Location
Bruntingthorpe, Leicestershire | United Kingdom
Job description
Monday to Friday 0900-1730£22,500 per year Temp to Perm Overview: To oversee a growing portfolio of Vehicle Solutions customer accounts ensuring these are administered and managed effectively and in line with agreed SLA’s. In addition to ensure all customer interaction is to a high standard and provides the experience expected.
The key responsibilities:
- Ensure all data input of vehicle documents is completed with accuracy and within agreed time scales.
- Efficient and accurate filing of vehicle documents
- Process daily post, ensuring all documents are posted to the correct customers on time
- Responsible for dealing with general customer enquiries in an efficient and timely manner
- Be point of contact for customers and develop and maintain excellent relationships with vendors
The ideal candidate: - Experience working within rigid regulations and procedures
- Experience in a customer-facing role, excellent customer service skills
- Strong administration skills
- IT Competent - MS Office, Outlook and Excel
- Accuracy and attention to detail
- Proactive and flexible, reacting to change effectively
- Strong time management and organisation
Interested?
Please call for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
To view our Privacy policy please see our website
Benefits of working through The Caraires Consultancy: (1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work. #J-18808-Ljbffr
Job tags
Salary
