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Location

Warrington, Cheshire | United Kingdom

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Job description

We are recruiting for a Business Support Administrator to join our Health, Safety & Risk business to be based in our Warrington office.

About The Role:

To be the go-to person for any non-technical support. The administration central support team will assist all business segments within the office, providing administrative support as and when required and giving clients and stakeholders alike a professional and consistent view of RPS.

RPS, A Tetra Tech company:

Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world’s most complex problems.

Safe and efficient operation of the office :

• Switchboard (if needed)
• Support to general management of the office building, e.g. maintenance, cleaning, safety equipment, waste management.
• Office first aid and fire marshal duties
• Support to management of office risk assessments
• Management of office suppliers
• Ordering of PPE
• Offering administrative support to all technical staff – typing / editing of documents and presentations as well as any printing, binding or scanning.
• Organising travel arrangements
• Support to the organising and logging of all staff training
• Creation of Project Profiles and CV’s for technical staff
• As required assisting the bid team in collating standard company information for Bids
• Assisting with Marketing tasks where required
• Annual Leave reconciliation
• Absence records
• Arranging return of computer equipment/mobile telephone for leavers
• Arranging mobile telephones for new starters
• Assisting the Business Support Manager (BSM) with Integrated Management System (IMS) associated administrative tasks
• Preparing credit notes and reissue of invoices
• Completing write offs for all general project codes & other projects as required
• Responsible for ensuring the COB data inputted each month
• Uploading supplier invoices to SharePoint
• Ensuring data for timesheets and expenses are completed weekly, approval gained and released
• Ensuring the Project Detail Reports are issued for internal and external invoicing
• Ensuring the budgets for all projects are kept up to date
• Creating project numbers and standard job folder template
• Client interaction to support the above

Assisting others:

• Undertaking other duties / responsibilities that assist the Operational Director or result in efficiencies within the office.
• Assisting the BSM as required

Specific requirements associated with Role/Discipline/Business Unit:

• Support management of security clearances, including liaising with clients

Knowledge, skills and abilities:

• Adapts to the team and builds team spirit
• Listens, consults others and communicates proactively. Understands communication processes. Types of communication, including non-verbal
• Demonstrates the skills and knowledge appropriate for the position (excellent in Microsoft Office and Teams)
• Shares expertise and knowledge with others and demonstrates flexibility
• Being approachable and professional to all with a can-do attitude.
• Use of initiative – recognising a need and acting on it
• Organised
• Excellent communicator to all levels
• Able to determine the needs and/or expectations of clients (internal & external), colleagues, key stakeholders and relevant others in the workplace
• Understands the principles of client service, concept and benefits of a client-oriented culture within RPS
• Very good level of knowledge of negotiation and consultation skills. Very good level of knowledge of conflict management and problem solving
• Understands the role of open communications and the need to keep people informed, in creating effective working relationships
• Is able to display a range of behaviours which develop and maintain trust at work
• Understands the importance of planning the team’s work to achieve objectives
• Understands the importance of making effective and efficient use of people’s knowledge and skills, and how to achieve this
• Understands RPS’ objectives and development plans and significance for own development
• Is proactive in obtaining feedback on performance from line managers and colleagues to determine personal strengths and areas for development
• Understands the job functions of the (first line) manager and ‘middle’ manager
• Has experience carrying out the management task including, planning, organising, controlling, motivating
• Understands the differences and similarities between leadership and management, and the need for each of them
• Has the ability to identify, develop and appropriately choose personal leadership styles and behaviours

Accountabilities:

• Ensuring deadlines are met
• Ensuring first class presentation skills are displayed on every document
• Ensuring a consistent approach and representation is given to all

We know we develop better solutions together.

That’s why we’re committed to ensuring Fairness, Inclusivity, and Respect in all that we do. For us to live our purpose of creating shared value and to deliver on our promise to ‘make complex easy’ – for us and for our clients, we continue to build a culture where different working styles and experiences can thrive to achieve exceptional results.

We’re proud to be a Disability Confident Employer and work in partnership with Inclusive Employers. We’re also proud to support reservists and their families, having signed the Armed Forces Covenant. An inclusive culture enables our people to do things differently, working in ways to suit them while delivering their best for RPS. That’s why we’ve created working groups as true inclusion is a journey that involves learning, collaboration, and engagement.


Please let us know if you require any adjustments during the interview process, we can then make reasonable changes to support you in performing to the best of your ability.

Recruitment Agencies

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.

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Job tags

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Salary