Apprentice Customer Service Advisor GRAY'S LOCKSMITHS LTD

Location

Nuthall, Nottinghamshire | United Kingdom

Job description

What you will do in your working day

· First point of contact for customers via phone presenting a confident and kind manner.

· Answer emails to promptly resolve queries while keeping relevant parties informed.

· Occasional interaction with customers face to face.

· Book in jobs and diary management for our 6 locksmith engineers.

· General admin office duties

The training you will be getting

Customer Service Practitioner Level 2 -

standards/customer-service-practitioner-v1-1

What to expect at the end of your apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Job tags

Salary

£10.98k per annum