Location
Warrington, Cheshire | United Kingdom
Job description
There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding.
Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment.
We realise at the centre of our plans are our people and as such are looking to invest heavily in them through development, support, and of course remuneration.
Join us and be part of a business that prides itself on creating desirable, stylish homes for families to live in and enjoy for many years to come.
What Tilia Homes can offer you;
- 26 days holiday with additional bank holidays;
- Bonus Scheme;
- Private Medical Insurance;
- Holiday Buy Scheme;
- Company Pension Scheme;
- Life Assurance;
- Employee discount on a new Tilia home;
- Employee Assistance Programme;
- 24/7 GP.
About The Role
We have an exciting opportunity for a Contracts Manager to join a friendly team working from our Yorkshire & North East region on a permanent basis . The purpose of the role will include;
- Ensure service delivery meets financial targets and operates within the agreed budget
- Develop and deploy Service Plans and Key Work Objectives to meet ongoing and changing needs of stakeholders, clients and customers
- Develop effective client and partner relationships in order to identify, propose and secure profitable work within the client base or scope of contract, to meet business growth targets
- Participate in contract reviews with Senior Management and Directors
- Preparation and presentation of performance reports to a board level audience
- Ensure plans and processes are in place to prioritise and delegate workloads to achieve contract objectives
- Produce and maintain contract sectional plan and Key Work Objective for contract managers and support staff
- Develop customer relations in order to maximise perception of the business and maximise future commercial opportunity
- Ensure service delivery reinforces Tilia Values and ensure alignment of change with Tilia vision and strategy
- Ensure generation of accurate management, financial and performance information consistent with reporting requirements
- Analyse data for reporting to clients to inform strategic and operational planning, and enable services to be delivered with specific outcomes
- Identify opportunities to develop and refine management processes, information systems, technology and processes
- Ensure organisational development, staff and other improvement plans are developed and deployed to maximise contract performance and financial return
- Ensure all staff performance is managed through performance conversations, including setting out clear key work objectives aligned with the Service Plan
- Identify, enable and deliver cultural change and behaviours through flexible working and outcome-focused approached
About You
- Management and facilities management qualifications for hard and soft FM services
- Understands PFI contractual requirements, KPIs and client/stakeholder requirements and contract deliverables
- Extensive knowledge of managing Profit and Loss accounts in a PFI environment
- Demonstrates best practice and good business management practices
- Ability to balance workload and organise work
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Job tags
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