Carrington Blake Recruitment
Location
Winchester, Hampshire | United Kingdom
Job description
London Borough of Havering are looking for someone to be apart of their business support safeguarding adults team to contribute to the development of the Business Support Team ‘service offer’ helping to professionalise and future-proof administrative and support services by participating in task-finish working groups.
- Identifying any potential issues with administrative processes and escalating to Team Leaders.
- Assessing any service complaints received and escalating to a Team Leader where appropriate.
- Promoting the “Self Serve” ethos across departments.
- Responsible for owning and proactively managing and prioritising tasks to a successful conclusion.
- Sharing learning and best practice with peer groups as appropriate.
- Providing high quality, consistent, efficient and effective support services within agreed timescales.
- Supporting different front line teams and projects simultaneously.
- Providing high level specialist minute-taking support to all service areas across Adult Social Care.
- The postholder has Financial/Resources responsibility for: Inputting and processing information. The postholder may also answer routine queries from staff/customers or provide analysis and reports as required.
- The postholder is accountable for delivering support services that ensure high customer satisfaction.
- The postholder will be required to work effectively as a member of the Business Support Team.
- The postholder will provide specialist support to allocated meetings, ensuring that they operate in accordance with all legal and internally agreed standards and procedures. Such meetings will often be offsite and would involve travel.
- Candidate must be very experienced in minute taking (essential) It is essential the candidate has previous experience supporting a Safeguarding team completing administrative duties It is essential for the successful candidate to have previous telephone customer service experience (taking phone calls from clients)
- Payrate: £17.69 umbrella
- HYRBRID ROLE!
#J-18808-Ljbffr
Job tags
Salary
