Vox Network Consultants
Location
West London | United Kingdom
Job description
Role Purpose
Work with the AD Director of Repairs, Strategic Head of Housing Repairs and/or any other delegated manager to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.
Responsibilities
Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents
Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload. Support and manage different types of work within the Property Services Division in response to the changes in the volume of work.
Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
Assist in leading and developing a team of technical staff to create a professional and highperformance culture, deputising for relevant Managers when required.
Provide a high standard of technical support to the team. Manage the local delivery of the repairs term contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
Health and Safety – ensure that the Councils Policy for managing the health and safety of residents, staff and contractors is fully implemented and documented. Provide expert knowledge on health and safety law applicable to the construction industry
RequirementsMust have own transport
Extensive experience of housing responsive repairs including experience of working in a customer service organization providing a high-quality service to members of the public consistently and sensitively, according to their needs and customer care standards
Extensive experience in building surveying and/or repairs operational delivery or supervising contracts or disrepair case management.
Need to demonstrate at least 3 to 5 years management experience.
Must hold either a degree in building surveying and/or the equivalent experience in delivering the disrepair service
ContractMonday to Friday 9am to 5pm (In office and onsite)
Paye via Umbrella
Initial 3 month contract with the opportunity to extend
If you are interested in this position and meet the requirements APPLY NOW! or ask for DAMI on 0208 138 4125Job tags
Salary
£276 per day
