We Manage Jobs(WMJobs)
Location
Co. West Midlands | United Kingdom
Job description
Benefits Officer
Permanent
Grade 3 - £25,119 - £31,364
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
An opportunity has arisen for a self-motivated and outcome drivenperson to join the Benefits Service as a Benefits Officer.
Please note the successful candidate will work as part of the Benefit Service’s Change Management Team, part of the Digital and Customer Services division. Our purpose is to maximise income to citizens by awarding benefit promptly and accurately and promote the take up of relevant welfare benefits. To efficiently administer the Housing Benefit and Council Tax Support schemes thus enabling maximisation of Government subsidy whilst achieving service excellence.
The post holder must have experience of Housing Benefit (HB) and Council Tax Support (CTS) and will use this knowledge to support the design, delivery, and implementation of benefit focussed projects and changes, including IT upgrades, policy, regulatory, statutory or efficiency led changes.
Good communication, problem-solving skills, and the ability to work accurately and manage your own work within a very busy Benefit Service are essential. The applicant will have the ability to accurately interpret and relay information, tobe able to work under pressure, meet tight deadlines, and achieve targets. Theywill bring some experience of project working, process design, user acceptance testing or implementing change.
The post holder is expected to apply business knowledge to a range of IT applications, products, and services, notably the primary IT application Revenues & Benefits Integrated System (RBIS NEC) in addition to a range of other IT applications. The role includes working closely with other departments and a range of stakeholders so is reliant upon a collaborative approach and excellent team working skills.
The post offers flexibility to work in line with the Councils hybrid arrangements working from home (subject to a suitable internet connection) and the central office (Woodcock Street, Birmingham).
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.
Closing date 7th March 2024 at 23.59
For any informal enquires please contact Thomas Skelcher on [email protected]
Ref: BCC1920
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa fromthe UK Visas and Immigration (UKVI).
Job Description and PersonSpecification
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