Cuckoo
Location
Exeter, Devon | United Kingdom
Job description
At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That’s why we call it feel-good broadband.
Backed by Fern Trading (the clever clogs behind Octopus Energy) we are fearlessly ambitious and scaling at pace. We’ve already topped MoneySavingExpert’s poll for the best customer service (twice) and are well on the way to achieving our overall aim: to become the UK’s most recommended way to connect.
So if you’re as customer obsessed as we are, and want to help change the face of the UK’s broadband industry, we’d love to hear from you.
The Recruitment Lead plays a key role in the ownership of the recruitment process, leading a team of recruiters and driving initiatives to attract, engage and hire top talent to meet the organisations workforce needs.
The position is responsible for implementing effective talent acquisition strategies and ensuring a positive candidate experience. The Recruitment Lead collaborates with senior leadership and hiring managers and the People and Culture team to understand hiring needs and develop strategies to attract high quality candidates.
Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing and preboarding.
Oversee the candidate screening and interview process, ensuring a positive experience for both candidates and hiring managers and driving the selection of top talent
Ensure a smooth and efficient process, while maintaining a high level of candidate engagement and providing an exceptional candidate experience.
Cultivate a positive, inclusive workplace culture that promotes employee engagement, satisfaction, and retention.
Work closely and partner with the Senior Leadership team and hiring managers to understand current and future talent requirements and develop workforce plans to meet those needs.
Conduct regular meetings with Hiring managers to provide updates on recruitment progress, discuss candidate pipelines, and address any challenges or concerns.
Proactively source and attract candidates through various channels, such an online job boards, social media and partnerships.
Develop and maintain relationships with external recruitment agencies and vendors to enhance our recruitment capabilities and access to top talent
Promote the organisation and employer brand by showcasing its values, culture and opportunities.
Develop and implement employer branding initiatives to attract and engage the right talent.
Ensure that the employer brand is consistently represented throughout the recruitment process.
Build and maintain relationships with external partners, such as recruitment partners and job boards.
Conduct thorough assessment of candidates using various methods including interviews assessments and background screening.
Collaborate with hiring managers to evaluate skills and cultural add.
Track and analyse recruitment metrics to measure the effectiveness of talent acquisition strategies and make data driven decisions.
Prepare regular report on key metrics such as time to fill, cost per hire and quality of hire.
Lead and manage a team of 2 recruiters, providing guidance support and mentorship to ensure the successful execution of recruitment initiatives.
Work closely with the rest of the People & Culture team, People Director, People Partners, and the CPO to ensure a joined-up people approach across the organisation
Conduct thorough assessment of candidates using various methods including interviews assessments and background screening.
Collaborate with hiring managers to evaluate skills and cultural add.
Stay up to date on industry trends and best practices in talent acquisition and recruitment, proactively share knowledge and insights with the team.
Accountable for the management and tracking of the recruitment costs and spend
Proven experience as a Recruitment Lead or similar role
In depth knowledge of recruitment practices, techniques and employment laws
Strong understanding best practice in employer branding, candidate experience and talent acquisition strategies
Proficiency in applicant tracking systems (ATS) and other similar recruitment technologies and platforms. User experience of Team Tailor ATS would be advantageous.
Excellent communication and interpersonal skills with the ability to build rapport with candidates, hiring managers and external partners.
Excellent organisational, communication and interpersonal skills
Analytical mindset with the ability to use data and metrics to drive recruitment decisions.
Ability to effectively manage multiple priorities and meet deadlines.
Experience managing a team of recruiters.
We're offering a salary of £35,000!
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