Location
Bury St Edmunds, Suffolk | United Kingdom
Job description
Workshop Controller/Senior Technician - Bury St Edmunds
- £35k basic £40,000 OTE
- Excellent Company Benefits
- Brilliant work environment
Our client is a highly reputable dealer group with the support o f prestige and volume franchises. They are looking for a dedicated and motivated Workshop Controller to lead their technician.
Our client would consider a senior technician who is looking to take a step into a management role.
The Role
- The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality.
- The Workshop Controller is also responsible for ensuring maximum productivity in the workshop.
- They liaise between the Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers' expectations top of mind.
- Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.
Role Requirements
- To be a success in this role, you will have Technical Knowledge and qualifications relating to vehicle maintenance.
- Previous experience of supervising or managing Technicians
- Computer Literate
- Completed Required Training Courses
Your Responsibilities
- Monitor the Progress of repairs and service and communicate to the service advisor about any delays.
- Check capacity in the workshop based on any additional work requirements.
- Ensure that quality checks are carried out as per company and brand guidelines.
- Monitor and give feedback on Technicians' quality and efficiency.
- Allocate work to Technicians.
Job tags
Salary
£35k - £40k per annum
