Sheltered Housing Officer

Location

Sudbury, Suffolk | United Kingdom

Job description

• Babergh and Mid Suffolk District Councils - Sudbury, Suffolk CO10 1JG
• £29,269 - £33,945 per annum (pro rata for part time)
• Full Time, 37 hours per week
• Permanent
• Full time, part time and job share opportunities will be considered.

What we are looking for

We are looking for a Sheltered Housing Officer predominantly to work in Sudbury to join our team in Tenant Services . To be successful, you will share our values , commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

Based at our Sheltered Housing Schemes in Sudbury, you will provide cover at other schemes within the two districts when required. The main duties involve visiting and supporting tenants and helping them to live independently.

You will carry out a range of housing related support duties for residents of sheltered housing schemes, including:

• Welfare calls to residents, identifying and arranging additional support if required.
• Respond in an emergency to residents.
• Maintain accurate and up-to-date records.
• Complete support plans.
• Weekly and monthly Health and Safety inspections/checks.
• Report any safeguarding issues.

You will ensure that the council policies, procedures and risk assessments are strictly adhered to.

Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff.

About you

We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion.

You will need to have the following:

• A relevant qualification at NVQ 2 or Equivalent knowledge gained through experience.
• Basic First Aid Certificate.
• Knowledge and ideally experience of working with older people and an understanding of their needs and an awareness of Safeguarding issues.
• IT skills, with experience of Microsoft Office package including Microsoft Excel and Teams.
• Ability to maintain accurate records.
• Ability to organise and structure your own working day and work without direct supervision.
• An awareness of health and safety matters.
• Access to a vehicle, for which an essential user allowance is paid, and a valid UK driving licence.

About us

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Program.
• Employee Assist Program.
• Health Care Options.

For more information, please visit our Employee Benefits page (suffolkjobsdirect,org) .

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

Please read the Job Description and Person Specification (pdf) before applying for this job opportunity.

For an informal discussion about this role, please contact Donna Williams by calling 07860 827863 or emailing either [email protected] or [email protected]

When applying, please ensure:

• that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
• your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the Job Description/Person Specification (JDPS).

Closing date: 5 pm, 27 March 2024.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Job tags

Salary

£29.27k - £33.95k per annum