Retail Administration Assistant

Location

Portadown, Co. Armagh | United Kingdom

Job description

Job description

We have an opportunity for a person to join our team as a Retail Administration Assistant. The successful candidate will provide a high level of customer care, focus on building good relationships and provide excellent customer advice through product knowledge. This is an excellent opportunity for the ideal candidate to learn all aspects of the business and receive training and support to continue in their career..

Responsibilities

• Greet customers with a warm and friendly attitude, offering assistance and providing product recommendations.
• Demonstrate and explain the features and benefits of Bathe Botanicals products to customers.
• Assist customers in finding the right products to meet their individual needs and preferences.
• Process customer transactions accurately and efficiently including cash handling and operating the point-of-sale system.
• Actively promote and upsell products to maximise sales and meet targets.
• Conduct product demonstrations and samples to showcase the effectiveness and quality of products.
• Assist in maintaining appropriate stock levels and replenishing products on the shop floor.
• Ensure the cleanliness and organisation of the shop floor, shelves and displays.
• Receive and unpack incoming inventory, checking for accuracy and quality.
• Collaborate with the Store Manager to implement visual merchandising strategies and seasonal promotions.
• Assist in inventory management by conducting regular stock counts and reporting discrepancies.
• Work closely with the store team to achieve overall sales targets and maintain a positive working environment.
• Collaborate with colleagues to create an enjoyable and memorable shopping experience for customers.
• Support other team members during busy periods or as required.
• Contribute ideas and suggestions to improve operational efficiency and customer satisfaction.
• Create social media content and monitor platforms such as Instagram/TikTok/Facebook for customer queries.
• Pack and post retail online orders.

Skills and Qualifications

Essential Skills

• Interest in a customer service or retail sales role, preferably in the cosmetic industry.
• Strong interpersonal and communication skills to engage and build relationships with customers.
• Ability to provide exceptional customer service, actively listen to customers and address their concerns effectively.
• Basic math skills.
• Excellent organisational and multitasking abilities in a fast-paced environment.
• Attention to detail and commitment to maintaining a clean and organised store.
• Flexibility to work weekdays, weekends and occasional evenings as per the store's schedule.
• Good communication.
• Basic computer skills.

Further Information

The Employer is: BATHE BOTANICALS LTD Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

Job tags

Salary