Location
Ireland | United Kingdom
Job description
About the role
100,000+ That’s how many patients participate in our clinical trials at any given time. GCO is Novartis’ powerhouse of Global Clinical Operations, redesigned to enable faster trial recruitment and enhanced trial delivery resulting in more timely access for patients to potential novel treatments. Every day, we are the link between science and medicine – imagine the impact you could have as a Vendor Category Expert! #GCO
Vendor management has become an integral and crucially important part of scientific data generation supporting our submissions to health authorities and helping bring medicines to patients. Vendor Partnership and Governance (VPG) unlock the value of vendor partnerships to achieve excellence in scientific data delivery.
As Vendor Category Expert (VCE) you will be responsible for the management of outsourced clinical activities and deliverables within the Full/ Multi Services and BD&L External Relationship Management Team (ERMT).
Location: Dublin, Hybrid or UK, remote
#LI-Hybrid
Key Responsibilities: • Responsible for supplier governance, management and issue management/ escalation across global GCO and locally and cross-divisionally as required (e.g. Country, BR).
• Working within a matrix environment, the VCE is accountable for all operational aspects of one or more ERMTs.
• Function as a point of escalation for supplier issues which cannot be resolved at the individual Clinical Trial Teams (CTT) level.
• Provide expert knowledge, experience and understanding of service category(s) and suppliers to provide support to the operational management within the ERMT(s).
• Lead supplier due diligence activities with ERMT.
• Supplier Service expert for the assigned services within the ERMTs to drive value beyond cost from Novartis’ external supplier base.
• Supporting the implementation of the agreed outsourcing program strategies.
Role Requirements
• Bachelor degree in life science and/or bachelor degree in business ideally with 7 – 10 years’ experience working in the pharmaceutical industry or equivalent. Advance degree preferred.
• Demonstrated leadership with supplier relationship management and/or expert knowledge of specific service areas.
• Strong vendor management skills.
• Expert knowledge of clinical trial process and mapping to supplier requirements.
• Demonstrated partnering across divisions with internal and external stakeholders.
• Excellent knowledge of GxP and ICH regulations.
• Demonstrated root cause analysis, problem solving, and solution generation skills.
• Leadership to deliver projects according to required and deliverables.
• Excellent influencing and communication skills
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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