Administrator

Location

St. Helens, Merseyside | United Kingdom

Job description

GENERAL Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public. Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Responsibility for the maintenance of client database including the collection of statistics. Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution. Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies. Responsibility for petty cash being an authorised signatory for same. To support the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department. Calculation of annual leave and the recording of staff absence as directed by the Team Manager in accordance with Inter-Agency Policies. Ensure appropriate records are maintained as directed by Line Manager. Contribute to the ordering of stationery supplies and associated procedures Participate in the provision of cover and support to colleagues as required. Participate in the local induction process for new staff. Participate in serious untoward incident investigations/reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Provide information and support to service users/carers as appropriate. Contribute to the continued improvement and quality of the Administrative Support Service. Recognise and respond appropriately to urgent and emergency situations. Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures and guidelines. Report any concern regarding patient care to line manager. To undertake any other delegated duties as appropriate and commensurate with the post.

Job tags

Salary

£22.82k - £24.34k per annum