Location
Paddock Wood, Kent | United Kingdom
Job description
Job Title: Centre Manager
Location: BCA Paddock Wood
Salary: Up to £58,000 per annum depending on experience
Plus: Annual Bonus, Company Car and Private Healthcare
Working Hours: 40 hours per week, Monday to Friday 08:30-17:30 (Must be flexbile on hours)
Type of Employment – Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the job:
To lead the day-to-day operations of BCA Paddock Wood vehicle remarketing centre, processing in excess of 55,000 cars and LCVs per year.
You will be responsible for all departments including Yard operations and on-site logistics, Customer Service covering all buyer interactions and aftersales support, Inventory completing all products and services, maximising stock churn and sales performance and Facilities & Safety which incorporates security and ISO compliance also.
You will ensure that budgetary, business & people targets are met while adhering to all Company and legal standards.
Main responsibilities:
Full People leadership of 3 department head direct reports and ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of the 40 FTE staff headcount.
Be consistent with BCA Values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers).
Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business.
Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology.
Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite.
Revenue and cost control.
There will be some travelling required to attend meetings and training courses including but not limited to BCA’s Lean Practitioner Programme, which may include some overnight stays away from home. In addition, longer stays away may be required to cover operational needs within the business.
Knowledge and Experience required
Essential:
Experience in Automotive Management
Operational Management
Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
Articulate, with the ability to communicate effectively faceto-face and over the telephone at all levels of the business.
Ability to understand and resolve complex problems at root cause.
People & Team Management experience
Preferable:
Experience of working in an auction or vehicle sales environment
Experience of process and continuous improvement systems
A full UK driving licence as you may be required to move vehicles around site
Technical Skills required:
Data and analysis
Strong communicator
Computer & digital competency
Financial Acumen
Problem solving
Delegation & time management
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained mental health first aiders
And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Job tags
Salary
£40k - £58k per annum
