Business Administration Apprenticeship ORCHARD ORTHODONTICS LIMITED

Location

Croydon, Greater London | United Kingdom

Job description

What you will do in your working day

• Accurately and efficiently liaise all relevant information between staff.
• Stock management and ordering.
• Work with the in-clinic team to support day to day out patient operations ensuring a seamless in clinic experience for all patients, visitors, consultants, and staff.
• Work proactively to identify and solve or report in clinic issues
• You will be the patient’s first contact with the clinic and will be responsible for acting as the patient concierge, greeting clients in the clinic, booking appointments and dealing with patient records.
• You will follow in clinic protocols and take payments while maintaining the clinic’s exceptional customer service standards.
• You will ensure that all patient records are kept up to date and be responsible for managing the consultant diaries to ensure the clinic is running efficiently.
• You will handle general day to day activities such as opening and closing the clinic, ensuring the clinic is always presented to the best standard, general housekeeping duties.
• General administration including answering phone calls, booking the diary, maintaining and updating computerised patient notes, medical administration, liaising with external labs etc

The training you will be getting

• Business Administration Apprenticeship Standard (Level 3)
• Day release
• South Bank Colleges (SW4 9BL)
• Functional skills in maths and English (if required)

What to expect at the end of your apprenticeship

One completed, the apprentice can go down senior administrator, or train to become a Financial Administrator or a Practice Manager

Job tags

Salary

£18k per annum