Fitness First Ltd
Location
Wigan, Greater Manchester | United Kingdom
Job description
About The Role
Our UK Contact Centre is growing and has a fantastic opportunity for Member Services Advisors to join the existing multi-skilled team. We focus on delivering an exceptional service to our members & clubs through multiple communication channels including inbound and outbound calls, social media and emails within a customer centric working environment.
Within this role you will be speaking with our members across the UK; responding to queries, complaints or feedback and using your exceptional customer service skills to help them achieve their goals and continue their memberships. Current office hours are Monday-Friday 9-5pm although flexibility will be required to manage peak volumes.
We are looking for a motivated & versatile individual able to take ownership of their role, quickly become a part of this really friendly and supportive team, working with fantastic attention to detail, willing to listen and able to thrive in a fast-paced environment.
About You
Key skills we are looking for
About Us
What do we offer you
Job tags
Salary