---

---

Location

Scarborough, North Yorkshire | United Kingdom

---

Job description

CSN Brimell/Formula, a proud member of Drive Autogroup is currently recruiting an experienced Body Shop Coordinator/Administrator to join our growing team. As a Body Shop Coordinator/Administrator, you would serve as a front-line representative for the Body Shop. You would be an integral part of creating valuable, lifelong customer relationships and would directly impact the customer. Continuing product, process, and service specific training would be provided.

Main Duties Include:

• Cashiering
• Accounts Receivables

Responsibilities: 

• Greet customers in a friendly, professional, and efficient manner as they enter the body shop office and determine the nature of their visit.
• Answer incoming phone calls in a friendly, professional, and efficient manner and schedule estimates, route calls to the correct individual, answer basic questions, or take a thorough message.
• Call customers to schedule estimates for incoming assignments, call scheduled customers to confirm drop-off date, and perform follow-up calls on delivered vehicles within 24 hours of delivery.
• Collaborating with other departments.
• Prepare customer delivery packets and ensure they are ready to go for vehicles leaving that day.
• Post parts invoices daily and ensure returned parts invoices are accurate. Also post all closed jobs into database.
• Keep workflow rental dates current with in-shop vehicles.
• Provide customers with brochures and other information.
• Assist with clerical duties, collect information, and run reports as requested.
• Uphold a professional appearance.

Qualifications:

• Previous collision repair customer service or body shop experience.
• Familiarity with Bodyshop Connect, Progi and ARMS.
• Self-motivated and hard-working.
• Proficient computer skills, working ability of Word, Excel, etc., and ability to learn database management software.
• Excellent oral, especially phone, and written communication skills, and the ability to read and interpret documents.
• Must be patient and calm in demeanor.
• Have a valid driver’s license.

Applicants should be excited about working with people, have the desire to be an integral part of a team, and want to continue their own professional development. If this sounds like you, come join our family for a rewarding opportunity in customer service!

We thank you for your interest in Drive Autogroup, however, only applicants selected for an interview will be contacted. Drive Autogroup is committed to providing accessible employment practice that are in compliance with the Accessibility for Ontarians with Disability Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

#J-18808-Ljbffr

---

Job tags

---

---

Salary