Location
Loughborough, Leicestershire | United Kingdom
Job description
Team Leader (Customer Service)
Loughborough
£28,000
Fabric Recruitment are excited to be working with one of Leicestershire's top 100 companies who pride themselves on the services they provide. They're now looking to recruit a highly organised and customer focused individual for the role of Team Leader within their International Sales Team.
Description of the role:
- Work with the team to organise departmental workload.
- Responsible for the supervision of other team members.
- Monitoring and reporting department KPI's.
- Providing support and cover within the team.
- Managing Tender bid preparation and submissions.
- Responsible for meeting targets, deadlines, and company objectives.
- Represent the department/business in internal and external meetings.
- Ensuring continued analysis of sales data and orders to forecast accordingly.
- Liaising and building strong relationships with customers, suppliers, service providers as well as other departments within the company.
- Product sourcing and negotiating prices with supply/manufacturing partners.
- Sourcing and organising transport for shipments.
- Supporting and contributing to departmental/business projects.
- Reporting and investigating discrepancies that may arise.
- Actively seeking continuous improvement opportunities and cost savings.
- Support HR activities for direct reports i.e., Performance & Development Reviews, Absence Management, 1:1 Meetings, Holiday Management & Approval, etc.
- Provide support and requested sales reporting to the International Sales Management and Executive team.
About you:
- Previous experience within a team leader/supervisory role
- Good IT skills
- Good communication skills both written and verbal
- Ability to multitask
This is a great opportunity to work for a company who truly commit to their employee's development both personally and professionally.
Job tags
Salary
£28k per annum
