Weekend & Evening Library Assistant

Location

Barnet, Greater London | United Kingdom

Job description

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate. 

About the role

• To welcome all library customers and identify their individual needs, to provide a quality service and to enable customers to make full use of the facilities available.
• To help produce resources and guidance for customers in volunteer supported and technology enabled opening hours.
• To interact with customers throughout their visit and assist them with the use of self-service equipment and other services and systems.
• To provide an efficient library and information service in the library where you are based under the direction of the Library Customer Services Manager/Assistant Library Customer Services Manager, ensuring that agreed standards of service are met.
• To deliver library events and activities as directed

About you

• Experience of working in a customer focused environment
• Experience of working as part of a team.
• A good standard of education, equivalent to GCSE grades
• Good standard of numeracy and literacy skills
• Good standard of IT literacy.
• Excellent customer care skills.

What we offer 

• 31 days annual leave, plus public and bank holidays
• Access to thewhich provides a valuable guaranteed income in your retirement together with security for your dependents
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well- being training programs including confidential employee assistance 

How to apply 

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Nicola Reneti, Assistant Library Customer Services Manager, [email protected]

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures. 

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. 

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. 

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Job tags

Salary