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Location

Sheffield | United Kingdom

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Job description

Responsibilities:
- Provide advice and support to individuals seeking assistance in HMRC services
- Conduct assessments to determine the needs and goals of clients
- Develop and implement personalized plans to address client needs
- Assist clients in accessing appropriate forms and services
- To provide advice & guidance in choosing corrects application forms
- Maintain accurate and confidential client records
- Collaborate with other professionals and agencies to coordinate services for clients

- To actively engage with agencies and organisation in the city to inform and raise awareness of our services

Qualifications:
- Previous experience in a similar role as an Advice Worker or related field, must have IAQ qualifications
- Knowledge of HMRC, tax affairs and claiming their entitlements
- Ability to use Microsoft Office
- Strong communication skills, both verbal and written
- Excellent interpersonal skills and the ability to build rapport with clients
- Ability to handle sensitive and confidential information with professionalism and discretion
- Strong organizational skills and the ability to manage multiple tasks effectively

We offer a part time, permanent role for qualified candidates. If you are passionate about helping others and have the necessary qualifications, we would love to hear from you.

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Job tags

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Salary

£10.42 per hour