Achieving for Children
Location
Kingston upon Thames, Greater London | United Kingdom
Job description
Job Title : EHCP Coordinator Assistant
Job Category : Education (qualified) (Kingston & Richmond)
Location : Guildhall Complex, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.04
About the role
The Education Health Care Plan (EHCP) Coordinator Assistant is responsible for undertaking administrative duties, working in a team under the supervision of the Business Support Manager and their Deputy within the Special Educational Needs and Disabilities Service. It is expected that a Coordinator Assistant contributes to the development of the SEND Service by: managing own performance, supporting and working with EHCP Coordinators, managing databases, supporting project work, managing a caseload and meeting statutory deadlines. As a Coordinator Assistant you are the first point of contact for families and professionals and would be expected to answer calls, manage inboxes and maintain strong working relationships.
We expect every Coordinator Assistant to possess strong admin and technology experience to undertake a range of functions which will in turn improve the delivery of the SEND Service
Qualifications
● Educated to GCSE level C or above (or equivalent) in Mathematics an English
Skills and experience
⦁ Experience of working in a business support capacity providing a wide range of administrative support
⦁ Fantastic customer service experience – interacting with internal and external users is core requirement
⦁ Ability to form good working relationships with colleagues and users – collaborative ● A working knowledge of using a wide range of MS Office packages, including Word, Excel and PowerPoint
⦁ Experience of effectively organising and managing own workload under minimal supervision ●
Experience of providing a good-level of meeting support including organising and taking minutes Experience of developing and maintaining record keeping systems and processes ● Experience of effectively supporting, coordinating or delivering projects
⦁ Ability to work independently and as an effective team member using own initiative. ● Ability to adapt to changing priorities and deadlines.
● 2
⦁ Ability to work and respond positively and constructively to people and situations under pressure Ability to address specific equality or diversity issues within your practice with colleagues/service users and taking action to solve them.
Personal attributes
⦁ A passion for Achieving for Children’s vision, mission and values (trust, empower. respect) to support children and young people to live safe, happy, healthy and successful lives.
⦁ Able to use a range of digital hardware or so ware to support your work effectively i.e. microso or Google so ware.
⦁ Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
⦁ Able to work flexibly and independently with limited management oversight.
⦁ Personal determination, drive, energy and ambition to achieve challenging objectives, celebrate success and deliver excellent outcomes for children using a strength based approach.
⦁ Commitment to resource-sharing and collaborative working within Achieving for Children and across organisational boundaries in the best interests of children and families.
Good communication and interpersonal skills that are open, honest, persuasive and pragmatic,
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