Community Development Coordinator
Location
Milton Keynes, Buckinghamshire | United Kingdom
Job description
At Home Instead Milton Keynes, we are passionate about connecting with and supporting our local community. As a leading Home Care Company serving Milton Keynes, Buckingham, Winslow, Newport Pagnell, and Olney, we understand the value of strong community networks.
As our Community Development Coordinator you will be at the forefront of developing and implementing initiatives that align with Home Instead's mission and values. Your responsibilities will include building strong relationships in the community, meeting referral provider targets, delivering engaging promotional activities, and executing community marketing events. You'll play a crucial role in conveying our mission.
Job Description
To develop and implement community and marketing initiatives aligned to Home Instead’s mission and values to strengthen the brand and grow our market share.
- Develop relationships in the local community maintaining a pipeline of opportunities by growing and leveraging your network.
- Working to agreed targets for Referral Provider touchpoints.
- Deliver promotional activities both face to face and virtually to increase awareness of Home Instead’s client services and employment opportunities in the local community.
- Plan and successfully execute regular community marketing events including attending fairs, exhibitions, recruitment events and any other events that would promote our services to the public.
- Continually deliver a message that reflects our mission, vision and values and delivers our value proposition.
- Develop and maintain knowledge of the Home Instead brand and raise awareness of Home Instead National Office marketing campaigns and recruitment initiatives across the network of relationships that have been built in the local community.
- Accurately track and record enquiries and use the information to manage and adjust strategy to optimise messaging and education in the community.
- Maintain accurate data and information to analyse own performance. Use data and information to continually assess performance against strategic goals.
- Manage own time effectively, prioritising critical tasks and adapt to the changing needs of the business
This role will entail working in our local community and you will require your own transport.
Qualifications
- Proven track record in successfully building strong relationships both face to face and virtually within a local community to achieve business objectives using a variety of tools and techniques.
- Confident to network face to face, by phone, email, video call with community stakeholders and potential RPNs.
- Confident to deliver talks on key ageing subjects such as Dementia, Fraud Prevention, Nutrition & Hydration etc.
- Networking face to face, by phone, email, video call with community stakeholders and potential RPNs.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms, with the ability to learn and adopt new technologies where appropriate.
- Experience of using data and analytics to make informed business choices.
- Effective interpersonal skills with excellent verbal and written communication skills, with the ability to deliver effective and engaging presentations or workshops to a broad-based audience.
- Strong organisational and prioritisation skills.
- Self-motivated with the ability to work independently, use initiative and be resilient.
- Ability to work flexibly to meet the needs of the business.
- Competent in using a CRM database to manage touchpoints with RPNs.
Additional Information
As a Community Development Coordinator at Home Instead Milton Keynes, you will be part of a team that values innovation, collaboration, and a genuine passion for making a difference. Join us in creating a positive impact on the lives of those in our community and be a crucial part of our mission to enrich lives.
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