Location
Co. West Midlands | United Kingdom
Job description
Business support officer – Worcestershire
£13.66 per hour
Contract – Full Time
Key Accountabilities
- Provide the first point of contact for service users, staff from partner organisations and colleagues and determine how matters can be most effectively progressed from this first contact.
- Provide advice to service users to enable them to access services from Children’s Services and partner organisations.
- Progress work activities within specific projects and tasks delegated by the Team Manager to contribute to the effectiveness of the service.
- Collate and prepare the presentation of performance data relating to service activities. Initiate work, for example case file audits, in support of the scrutiny of service performance.
- Undertake specific, service projects/tasks including investigation, identification, research and collation of information.
- Handle a range of administrative work in support for the service including the drafting and preparation of documents, writing minutes, preparing power point presentations, handling enquiries coming into the service, organising meetings.
- ·To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.
- ·To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
- ·To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
By submitting your details you agree to ourT&C's
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Job tags
Salary
