Adecco UK LTD
Location
Hatfield, Hertfordshire | United Kingdom
Job description
Adecco are currently recruiting for a Field Services Coordinator/Planner for our client, a large electrical manufacturing company
The Field Services Coordinator/Planner is responsible for planning the execution of Field Services operations at customer sites. This role requires great attention to detail in order to make sure that all parts, tools, instructions and order details are made available to the Field Services execution workforce to meet customer requirements timely. The Coordinator/Planner must possess strong planning ability and organisational skills. This role interacts with end customers so the Field Services coordinator must have strong communication skills.
Essential Responsibilities
Main interactions:
FSRs, Operations leader, technical support Order management, Supply chain, Upsell renewal team
Key Success Factors
Good working relationship with all FSRs to ensure responsiveness and collaboration
Same for Order Management and Supply chain to maximise First time fixed rate.
Veryhighcustomerfocusandrelationship
Education & Skills:
Associate degree or BS in Industrial Engineering / Electrical Engineering / Industrial Computer Sciences
Minimum 2 years experience in Planning & Organisation
Expertise in MS Office Applications
Effective Report Writing
Excellent analytic skills, Self starter, Quick learner, Good public speaking and interpersonal skills
Capability to deal with intense work load
ERP usage experience (preferably SAP)
Experience in Customer Care Centre preferred
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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