Location
Bolton, Greater Manchester | United Kingdom
Job description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Job Description
Grosvenor Casino - Bolton - BL3 5DJ
Can you work in a busy environment, ensuring that financial regulation is followed by your team, customers are looked after, the security and operational efficiency of the cash desk is a priority and you are responsible for protecting the company’s assets?
Grosvenor Casino requires an experienced cashier to lead its cash desk operations. An important function of this role is being a coach and mentor to the rest of your team, developing and keeping them engaged.
You will;
- Acknowledge, welcome and assist customers in all areas
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the larger casino supervisory team
- Compliance with the Gambling Act, licensing objectives, codes of practice, AML and Safer Gambling regulations.
- Ensures that financial transaction thresholds are adhered to by all members in the team and where appropriate exceptions escalated to the Duty/Gaming manager.
- Is accountable for the protection of all company assets assigned to his/her charge
- Follows security procedures and develops new processes in liaison with the gaming/casino managers to improve efficiency and keep assets secure
- In liaison with the gaming managers, train and develop a pool of cash desk breakers.
- Conducts regular appraisals and reviews for team members
- Reports to the Casino Manager (Hosting/Gaming)
Qualifications
- A history of accurate transactional work as a Cashier in order to act as a role model to other cashiers
- A strong understanding and familiarity with all legislation, codes and procedures relating to the cash desk inorder to act as a point of reference for cashier training and queries and to conduct cash desk competency interviews
- A thorough understanding of the cash desk computer system
- A current PFL licence issued by the Gambling Commission
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
Additional Information
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Job tags
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